Shipping policy
[stylesheet-group="0"]{}
body{margin:0;}
button::-moz-focus-inner,input::-moz-focus-inner{border:0;padding:0;}
html{-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%;-webkit-tap-highlight-color:rgba(0,0,0,0);}
input::-webkit-search-cancel-button,input::-webkit-search-decoration,input::-webkit-search-results-button,input::-webkit-search-results-decoration{display:none;}
[stylesheet-group="1"]{}
.css-146c3p1{background-color:rgba(0,0,0,0.00);border:0 solid black;box-sizing:border-box;color:rgba(0,0,0,1.00);display:inline;font:14px -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;list-style:none;margin:0px;padding:0px;position:relative;text-align:start;text-decoration:none;white-space:pre-wrap;word-wrap:break-word;}
.css-175oi2r{align-items:stretch;background-color:rgba(0,0,0,0.00);border:0 solid black;box-sizing:border-box;display:flex;flex-basis:auto;flex-direction:column;flex-shrink:0;list-style:none;margin:0px;min-height:0px;min-width:0px;padding:0px;position:relative;text-decoration:none;z-index:0;}
.css-1jxf684{background-color:rgba(0,0,0,0.00);border:0 solid black;box-sizing:border-box;color:inherit;display:inline;font:inherit;list-style:none;margin:0px;padding:0px;position:relative;text-align:inherit;text-decoration:none;white-space:inherit;word-wrap:break-word;}
.css-9pa8cd{bottom:0px;height:100%;left:0px;opacity:0;position:absolute;right:0px;top:0px;width:100%;z-index:-1;}
[stylesheet-group="2"]{}
.r-13awgt0{flex:1;}
.r-1adg3ll{display:block;}
.r-1jkafct{border-bottom-left-radius:2px;border-bottom-right-radius:2px;border-top-left-radius:2px;border-top-right-radius:2px;}
.r-1phboty{border-bottom-style:solid;border-left-style:solid;border-right-style:solid;border-top-style:solid;}
.r-1udh08x{overflow-x:hidden;overflow-y:hidden;}
.r-4iw3lz{border-bottom-width:0;border-left-width:0;border-right-width:0;border-top-width:0;}
.r-4qtqp9{display:inline-block;}
.r-6koalj{display:flex;}
.r-bztko3{overflow-x:visible;overflow-y:visible;}
.r-crgep1{margin:0px;}
.r-hvic4v{display:none;}
.r-krxsd3{display:-webkit-box;}
.r-rs99b7{border-bottom-width:1px;border-left-width:1px;border-right-width:1px;border-top-width:1px;}
.r-sdzlij{border-bottom-left-radius:9999px;border-bottom-right-radius:9999px;border-top-left-radius:9999px;border-top-right-radius:9999px;}
.r-t60dpp{padding:0px;}
.r-wwvuq4{padding:0;}
.r-xoduu5{display:inline-flex;}
.r-ywje51{margin:auto;}
.r-z2wwpe{border-bottom-left-radius:4px;border-bottom-right-radius:4px;border-top-left-radius:4px;border-top-right-radius:4px;}
[stylesheet-group="2.1"]{}
.r-1559e4e{padding-bottom:2px;padding-top:2px;}
.r-1fkl15p{padding-left:32px;padding-right:32px;}
.r-3o4zer{padding-left:12px;padding-right:12px;}
.r-3pj75a{padding-left:16px;padding-right:16px;}
.r-cxgwc0{padding-left:24px;padding-right:24px;}
.r-dd0y9b{padding-bottom:20px;padding-top:20px;}
.r-ddtstp{margin-bottom:0px;margin-top:0px;}
.r-dp7rxi{padding-bottom:40px;padding-top:40px;}
.r-f8sm7e{margin-left:auto;margin-right:auto;}
.r-n7gxbd{padding-left:4px;padding-right:4px;}
.r-s49dbf{margin-bottom:1px;margin-top:1px;}
.r-sjygvo{padding-left:1em;padding-right:1em;}
[stylesheet-group="2.2"]{}
.r-1ca1ndr{margin-left:0.5em;}
.r-1ez5h0i{margin-left:4px;}
.r-1gs4q39{margin-right:4px;}
.r-1kkk96v{margin-left:8px;}
.r-1kpi4qh{margin-left:0.075em;}
.r-1l2kgy{margin-right:0.5em;}
.r-1q6cnnd{right:-2px;}
.r-1wron08{margin-right:8px;}
.r-3t4u6i{margin-left:2px;}
.r-45ll9u{left:50%;}
.r-5f1w11{left:-2px;}
.r-k4bwe5{margin-right:0.075em;}
.r-o59np7{padding-right:8px;}
.r-ocobd0{right:50%;}
.r-qjj4hq{padding-left:8px;}
.r-x1x4zq{margin-right:2px;}
[stylesheet-group="3"]{}
.r-105ug2t{pointer-events:auto!important;}
.r-109y4c4{height:1px;}
.r-10ptun7{height:16px;}
.r-10v3vxq{transform:scaleX(-1);}
.r-117bsoe{margin-bottom:20px;}
.r-11c0sde{margin-top:24px;}
.r-11j9u27{visibility:hidden;}
.r-12181gd{box-shadow:0 0 2px rgba(0,0,0,0.03) inset;}
.r-12sks89{min-height:22px;}
.r-12vffkv>*{pointer-events:auto;}
.r-12vffkv{pointer-events:none!important;}
.r-12ym1je{width:18px;}
.r-135wba7{line-height:24px;}
.r-13qz1uu{width:100%;}
.r-13wfysu{-webkit-text-decoration-line:none;text-decoration-line:none;}
.r-146iojx{max-width:300px;}
.r-1472mwg{height:24px;}
.r-14j79pv{color:rgba(83,100,113,1.00);}
.r-14lw9ot{background-color:rgba(255,255,255,1.00);}
.r-15ysp7h{min-height:32px;}
.r-16dba41{font-weight:400;}
.r-16y2uox{flex-grow:1;}
.r-176fswd{transform:translateX(-50%) translateY(-50%);}
.r-1777fci{justify-content:center;}
.r-17bb2tj{animation-duration:0.75s;}
.r-17leim2{background-repeat:repeat;}
.r-17s6mgv{justify-content:flex-end;}
.r-18jsvk2{color:rgba(15,20,25,1.00);}
.r-18tzken{width:56px;}
.r-18u37iz{flex-direction:row;}
.r-18yzcnr{height:22px;}
.r-19wmn03{width:20px;}
.r-19yznuf{min-height:52px;}
.r-1abnn5w{animation-play-state:paused;}
.r-1acpoxo{width:36px;}
.r-1ad0z5i{word-break:break-all;}
.r-1awozwy{align-items:center;}
.r-1b43r93{font-size:14px;}
.r-1betnmo{max-width:672px;}
.r-1blnp2b{width:72px;}
.r-1blvdjr{font-size:23px;}
.r-1ceczpf{min-height:24px;}
.r-1cwl3u0{line-height:16px;}
.r-1d2f490{left:0px;}
.r-1ddef8g{-webkit-text-decoration-line:underline;text-decoration-line:underline;}
.r-1ebb2ja{list-style:none;}
.r-1ff274t{text-align:right;}
.r-1gkfh8e{font-size:11px;}
.r-1h0z5md{justify-content:flex-start;}
.r-1h8ys4a{padding-top:4px;}
.r-1hjwoze{height:18px;}
.r-1iln25a{word-wrap:normal;}
.r-1inkyih{font-size:17px;}
.r-1ipicw7{width:300px;}
.r-1iusvr4{flex-basis:0px;}
.r-1janqcz{width:16px;}
.r-1jaylin{width:-webkit-max-content;width:-moz-max-content;width:max-content;}
.r-1k78y06{font-family:Tahoma, Arial, sans-serif;}
.r-1kihuf0{align-self:center;}
.r-1ldzwu0{animation-timing-function:linear;}
.r-1loqt21{cursor:pointer;}
.r-1mlwlqe{flex-basis:auto;}
.r-1mrlafo{background-position:0;}
.r-1muvv40{animation-iteration-count:infinite;}
.r-1mwlp6a{height:56px;}
.r-1nao33i{color:rgba(231,233,234,1.00);}
.r-1niwhzg{background-color:rgba(0,0,0,0.00);}
.r-1ny4l3l{outline-style:none;}
.r-1oifz5y{background-color:rgba(170,17,0,1.00);}
.r-1oszu61{align-items:stretch;}
.r-1otgn73{touch-action:manipulation;}
.r-1p0dtai{bottom:0px;}
.r-1pi2tsx{height:100%;}
.r-1ps3wis{min-width:44px;}
.r-1qd0xha{font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;}
.r-1qi8awa{min-width:36px;}
.r-1r5jyh0{min-height:130px;}
.r-1r8g8re{height:36px;}
.r-1s2hp8q{min-height:26px;}
.r-1sxrcry{background-size:auto;}
.r-1tl8opc{font-family:"Segoe UI",Meiryo,system-ui,-apple-system,BlinkMacSystemFont,sans-serif;}
.r-1to6hqq{background-color:rgba(255,212,0,1.00);}
.r-1ttztb7{text-align:inherit;}
.r-1udbk01{text-overflow:ellipsis;}
.r-1v2oles{top:50%;}
.r-1vmecro{direction:rtl;}
.r-1vr29t4{font-weight:800;}
.r-1wb8bfx{text-decoration-thickness:2px;}
.r-1wbh5a2{flex-shrink:1;}
.r-1wyyakw{z-index:-1;}
.r-1xcajam{position:fixed;}
.r-1xk2f4g{clip:rect(1px, 1px, 1px, 1px);}
.r-1xnzce8{-moz-user-select:text;-webkit-user-select:text;user-select:text;}
.r-1xvli5t{height:1.25em;}
.r-1y7e96w{min-width:22px;}
.r-1ye8kvj{max-width:600px;}
.r-1yef0xd{animation-name:r-11cv4x;}
.r-1yjpyg1{font-size:31px;}
.r-1ykxob0{top:60%;}
.r-2o02ov{margin-top:40px;}
.r-2tavb8{background-color:rgba(0,0,0,0.60);}
.r-2yi16{min-height:36px;}
.r-36ujnk{font-style:italic;}
.r-37tt59{line-height:32px;}
.r-3s2u2q{white-space:nowrap;}
.r-417010{z-index:0;}
.r-4gszlv{background-size:cover;}
.r-4wgw6l{min-width:32px;}
.r-54znze{color:rgba(239,243,244,1.00);}
.r-56xrmm{line-height:12px;}
.r-6026j{background-color:rgba(255,255,255,0.85);}
.r-633pao{pointer-events:none!important;}
.r-6416eg{-moz-transition-property:background-color, box-shadow;-webkit-transition-property:background-color, box-shadow;transition-property:background-color, box-shadow;}
.r-64el8z{min-width:52px;}
.r-7q8q6z{cursor:default;}
.r-8akbws{-webkit-box-orient:vertical;}
.r-8jfcpp{top:-2px;}
.r-92ng3h{width:1px;}
.r-a023e6{font-size:15px;}
.r-adyw6z{font-size:20px;}
.r-agouwx{transform:translateZ(0);}
.r-ah5dr5>*{pointer-events:none;}
.r-ah5dr5{pointer-events:auto!important;}
.r-aqfbo4{backface-visibility:hidden;}
.r-b88u0q{font-weight:700;}
.r-bcqeeo{min-width:0px;}
.r-bnwqim{position:relative;}
.r-bt1l66{min-height:20px;}
.r-bvlit7{margin-bottom:-12px;}
.r-deolkf{box-sizing:border-box;}
.r-dflpy8{height:1.2em;}
.r-dnmrzs{max-width:100%;}
.r-ehq7j7{background-size:contain;}
.r-emqnss{transform:translateZ(0px);}
.r-eqz5dr{flex-direction:column;}
.r-ero68b{min-height:40px;}
.r-fdjqy7{text-align:left;}
.r-fm7h5w{font-family:"TwitterChirpExtendedHeavy","Verdana",-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;}
.r-h9hxbl{width:1.2em;}
.r-icoktb{opacity:0.5;}
.r-ifefl9{min-height:0px;}
.r-impgnl{transform:translateX(50%) translateY(-50%);}
.r-iphfwy{padding-bottom:4px;}
.r-ipm5af{top:0px;}
.r-jmul1s{transform:scale(1.1);}
.r-jwli3a{color:rgba(255,255,255,1.00);}
.r-kemksi{background-color:rgba(0,0,0,1.00);}
.r-lp5zef{min-width:24px;}
.r-lrsllp{width:24px;}
.r-lrvibr{-moz-user-select:none;-webkit-user-select:none;user-select:none;}
.r-m6rgpd{vertical-align:text-bottom;}
.r-majxgm{font-weight:500;}
.r-n6v787{font-size:13px;}
.r-nwxazl{line-height:40px;}
.r-o7ynqc{transition-duration:0.2s;}
.r-peo1c{min-height:44px;}
.r-poiln3{font-family:inherit;}
.r-pp5qcn{vertical-align:-20%;}
.r-q4m81j{text-align:center;}
.r-qlhcfr{font-size:0.001px;}
.r-qvk6io{line-height:0px;}
.r-qvutc0{word-wrap:break-word;}
.r-rjixqe{line-height:20px;}
.r-rki7wi{bottom:12px;}
.r-sb58tz{max-width:1000px;}
.r-tjvw6i{text-decoration-thickness:1px;}
.r-u6sd8q{background-repeat:no-repeat;}
.r-u8s1d{position:absolute;}
.r-ueyrd6{line-height:36px;}
.r-uho16t{font-size:34px;}
.r-vkv6oe{min-width:40px;}
.r-vlxjld{color:rgba(247,249,249,1.00);}
.r-vqxq0j{border:0 solid black;}
.r-vrz42v{line-height:28px;}
.r-vvn4in{background-position:center;}
.r-wy61xf{height:72px;}
.r-x3cy2q{background-size:100% 100%;}
.r-x572qd{background-color:rgba(247,249,249,1.00);}
.r-xigjrr{-webkit-filter:blur(4px);filter:blur(4px);}
.r-yc9v9c{width:22px;}
.r-yfoy6g{background-color:rgba(21,32,43,1.00);}
.r-yy2aun{font-size:26px;}
.r-yyyyoo{fill:currentcolor;}
.r-z7pwl0{max-width:700px;}
.r-z80fyv{height:20px;}
.r-zchlnj{right:0px;}
@-webkit-keyframes r-11cv4x{0%{transform:rotate(0deg);}100%{transform:rotate(360deg);}}
@keyframes r-11cv4x{0%{transform:rotate(0deg);}100%{transform:rotate(360deg);}}
.r-7fiu{position:absolute;visibility:hidden;top:0;width:50px;pointer-events:none}
.r-7fiu.loaded{visibility:visible;top:50vh;width:50px}
Diamond Brothers NYC Shipping Policy
Last Updated: March 19, 2025
Last Updated: March 19, 2025
At Diamond Brothers NYC, we are committed to delivering your jewelry and custom designs promptly and securely. This Shipping Policy applies to all orders placed through https://diamondbrothersnyc.com/. Please review it before making a purchase, as it outlines our shipping procedures, costs, and responsibilities.
-
Shipping Destinations
We ship to the United States and internationally to select countries [list specific countries if applicable, e.g., Canada, UK, Australia, or state "most countries worldwide"]. To confirm we deliver to your location or for inquiries about additional regions, please contact us at diamondbrothersnyc@gmail.com before ordering. -
Shipping Costs
Shipping fees are based on your order’s weight, destination, and chosen shipping method. Costs will be calculated and displayed at checkout before you complete your purchase.
-
Free Shipping: We offer free standard shipping on orders over $500 within the U.S., unless otherwise noted (e.g., promotions or custom items). International orders do not qualify for free shipping unless specified.
-
Custom Orders: Additional fees may apply for custom jewelry or oversized items due to special handling or insurance—details will be provided during the order process.
-
Processing Time
Standard orders are processed within 1-3 business days from the date of purchase, excluding weekends and U.S. holidays (e.g., Thanksgiving, Christmas).
-
Custom Orders: Processing takes 2-4 weeks depending on design complexity and material availability. We’ll confirm an estimated timeline via email after your order is placed. Rush options may be available for an additional fee—contact us for details.
-
Delivery Times
Once shipped, delivery times depend on your location and selected method:
-
Standard Shipping (U.S.): 3-7 business days.
-
Expedited Shipping (U.S.): 1-3 business days, available for an additional fee.
-
International Shipping: 7-21 business days, depending on destination and customs processing.
These are estimates only and may be delayed by weather, carrier issues, customs clearance, or peak seasons. You’ll see an estimated delivery date at checkout.
-
Shipping Methods and Carriers
We use trusted carriers like USPS, FedEx, and UPS for U.S. shipments, and [list international carriers, e.g., DHL, FedEx International, or leave as "reliable international carriers"] for orders outside the U.S. High-value items may require insured shipping and signature confirmation for security. A tracking number will be emailed to you once your order ships. -
Order Tracking
Track your shipment using the tracking number sent to your email after shipping. If you don’t receive this within 3 business days of your order, check your spam folder or contact us at diamondbrothersnyc@gmail.com. For international orders, tracking may vary by carrier and country. -
Lost or Damaged Shipments
We package every order with care, but issues can occur in transit:
-
Damaged Items: If your order arrives damaged, notify us within 7 days of delivery with photos of the item and packaging. We’ll arrange a replacement or refund at no extra cost.
-
Lost Shipments: If your order doesn’t arrive within 10 business days (U.S.) or 30 business days (international) of the estimated delivery date, contact us to file a claim with the carrier. We’ll work to resolve it, offering a replacement or refund once confirmed.
-
Shipping Restrictions
For security, we do not ship to P.O. Boxes—please provide a physical address. High-value orders (e.g., over $1,000) require a signature upon delivery unless you request otherwise (at your risk). Some countries or items may have additional restrictions due to local laws or carrier policies, which we’ll communicate at checkout or via email. -
Address Accuracy
You are responsible for providing a correct shipping address. If an order is returned due to an incorrect or incomplete address, you may need to cover reshipping costs. Contact us within 24 hours of placing your order to correct address errors. -
Risk of Loss
Ownership and risk of loss transfer to you once the order is handed to the carrier. We’re not liable for delays, losses, or damages after this point, but we’ll assist with carrier claims as outlined in Section 7. -
Customs, Duties, and Taxes
For U.S. orders, domestic sales tax will be added at checkout based on your state’s rates. For international orders, customs fees, duties, or taxes may apply, depending on your country’s regulations. These are your responsibility and are not included in our shipping costs or product prices. We recommend checking with your local customs office for estimates, as we cannot predict or control these charges. Delays due to customs processing are beyond our control. -
Changes to This Policy
We may update this Shipping Policy at any time by posting a new version here. Changes take effect immediately, and your continued purchases signify acceptance. Check back periodically for updates. -
Contact Us
For shipping questions or support:
Email: diamondbrothersnyc@gmail.com
Address: Diamond Brothers NYC, [Your Physical Address], New York, NY